Fabrics
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Wool Coats
Read MoreAfter cleaning a wool coat, some consumers may complain that there is a change in appearance or that the fabric is not as soft as it was before cleaning. Many…
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How to Fix a Stretched Knitted Wool Sweater
Read MoreWhat do you do if a customer brings in a knitted wool sweater that had stretched in the waistband and is now out of shape? In most cases, this damage can…
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Imitation Suede
Read MoreIn the past, the color of suede was a good indicator as to its authenticity. However, many skins are dyed to imitate the range of colors used in the world…
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Inspecting Leathers at the Counter
Read MoreInspecting leathers and suedes at the counter when they come in for cleaning is probably the most valuable time spent in any counter transaction. A great deal of customer dissatisfaction…
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Yarn Slippage
Read MoreQ: Upon delivery of her finished goods, a customer noticed a shifting and distortion of the yarns appearing as thin areas in the underarm of her blouse. What could have…