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  • Update to CDC COVID-19 Guidelines

    May 17, 2021
    Operations

    By PuzzleHR As the CDC has relaxed their guidance on mask wearing, it is important to be aware of how the requirements are changing in your area.  The restrictions on…

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  • Quick Fix to Stop Breaking Collar Buttons

    May 6, 2021
    Operations

    Q: What can we do to prevent the breaking and cracking of the small buttons used to hold the collar down on shirts? We try to keep the padding in…

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  • Color Loss on Khaki Pants

    May 6, 2021
    Operations

    Q: My spotter is having a terrible time with color loss on the natural and khaki color fabrics. She uses oily type paint remover and flushes it out before drycleaning,…

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  • Broomstick Pleats

    May 5, 2021
    Operations

    Q: A customer complained that a broomstick pleated skirt lost its pleats after cleaning. What happened? A: The general procedure for cleaning any broomstick pleated skirt that is labeled as…

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  • Shoe Polish Stains

    April 29, 2021
    Operations

    Q: How do you remove wax shoe polish from the cuffs of a pair of pants? A: Test the color of a garment before starting any stain removal procedure. Place…

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  • Silk Stain Fixer

    April 28, 2021
    Operations

    Q: We received a silk dress with a light area in the front of the dress where a customer wiped up a spilled drink. Can this be improved or restored?…

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  • Discolored Drapes

    April 27, 2021
    Household Items

    Q: What is causing the discoloration on this drapery panel?   A: This is a drapery lining fabric with a coating applied to achieve room-darkening qualities by blocking out…

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  • Bias Cut Skirt

    April 21, 2021
    Operations

    Q: I cleaned a very full “ dryclean only” skirt. I noticed that the hemline of the skirt was uneven because some portions were stretched. My presser could not fix…

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  • Bleach Color Loss

    April 9, 2021
    Operations

    Q: After drycleaning a light blue blouse I noticed small areas of color loss on the lower right front panel. The blouse was not treated for stain removal while in…

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  • Acetone

    April 6, 2021
    Operations

    Q: I pre-spotted a dress with a little acetone to remove either a glue or nail polish plastic-type stain. The stain dissolved, with no noticeable damage to the dress, but…

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