Service Superstars Customer Service Rep Course

Course instructor: Jennifer Whitmarsh of The Route Pros and Snappy Dry Cleaning

Service Superstars is a high-energy, two-day virtual course designed by Jen Whitmarsh to transform customer service professionals into exceptional brand ambassadors. This program focuses on building the skills and mindset needed to create unforgettable customer experiences, foster loyalty, and drive success. Participants will learn effective communication techniques, problem-solving strategies, and tools to handle challenging situations with confidence and grace. Seasoned professionals or industry newcomers will gain knowledge and techniques to exceed expectations, delight customers, and shine in every interaction.