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Be Careful what you ask for….

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By DLI CEO Mary Scalco We all know the old adage but in this case I am happy to say we were very pleased with the input received from members on our recent survey. Thank you to everyone who took ti...

Posted By Harry Kimmel | 3/7/2016 1:33:27 PM
 

Can You Learn How to Crawl Again?

Dave Beatty

By David Beatty, DLI 2016-2017 President We have all heard the expression you need to crawl before you walk, and walk before you run. What happens when you are running your business but have...

Posted By Harry Kimmel | 5/16/2017 8:59:46 AM
 

DLI member earns high service marks

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"All cleaners know that the front counter staff has to engage in a positive way with customers - it's what sets us apart from everyone else," said owner David Whitehurst. How Champion Cleaners in B...

Posted By Harry Kimmel | 3/29/2017 10:49:21 AM
 

DLI Partners with Starchup to Offer Smart Routes and Mobile Technology

Customer App

DLI Members Get 15% Discount; Customers Can Order From Any Device Pickup and delivery services are a great way to offer more convenience to drycleaning customers. Many customers want to be able to...

Posted By Harry Kimmel | 6/7/2016 12:12:55 PM
 

DLI Seeks District 3 & 4 Director Nominations

DLI’s Board of Directors changes in two of its eight U.S. Districts each year. This year we’re seeking nominations for Districts 3 and 4. DLI’s District 3 Director represents members in Alabama, F...

Posted By Harry Kimmel | 1/3/2017 9:33:36 AM
 

Higher Exempt Salary Levels - or Not - Where Do We Go From Here?

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“The Wheel is come full circle . . . .” – Spoken by Edmund, “King Lear,” Act 5, Scene 3. “I wish he would explain his explanation.” Lord Byron, “Don Juan.” By Sandy Seay, Seay Management O...

Posted By Harry Kimmel | 12/6/2016 9:47:10 AM
 

It’s Time to Make Some Pies!

Dave Beatty

I would first like to thank you, my fellow drycleaners for giving me this opportunity as President of DLI. I hope to have a great year and ask for your help and support to make that happen. I am...

Posted By Harry Kimmel | 9/27/2016 10:53:44 AM
 

Mystery Shopping “Game Changer" for Pennsylvania DLI Member

Balfurd Cleaners

After three years of performing mystery shops at their two locations in State College, Pennsylvania, Monika Manter, Vice President of Balfurd Dry Cleaners, said the results have been eye opening. I...

Posted By Harry Kimmel | 10/7/2016 7:52:26 AM
 

New Encyclopedia App Released at Clean 2017

App in hand

A new web interface and mobile app for the Encyclopedia of Drycleaning puts the entirety of DLI’s vast stores of knowledge and research at members’ fingertips. By Ian P. Murphy Members know they ...

Posted By Harry Kimmel | 6/6/2017 7:54:34 AM
 

Overturn Old Habits with New Ideas

Some years ago while I was serving on the board of the Southeastern Fabricare Association, we had a Member to Member program for anyone needing a little help. SEFA received a request from a couple in ...

Posted By Harry Kimmel | 4/8/2016 7:55:11 AM
 

Ready for the Beach?

I’ve got so much to tell you about I can barely think of where to start. First, I'm really excited about the upcoming DLI/NCA conference in the Dominican Republic. Our educational program deals wit...

Posted By Harry Kimmel | 12/12/2016 1:08:48 PM
 

Smart Enough to Know We Don’t Know Everything

Mary

By Mary Scalco, DLI CEO As a member serving organization, DLI is expected to provide services and information and know the answer on a wide variety of topics. In most cases we are pretty good. As ...

Posted By Harry Kimmel | 8/16/2016 12:14:23 PM
 

What Members Are Saying about DLI

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Click around to see what members are saying about DLI. Click here for a full screen view. Click a quote to see the entire item. Click the + sign to see more quotes about a given topic.

Posted By Harry Kimmel | 2/27/2017 8:26:24 AM
 

When You Want Something Done Wrong – Do It Yourself!

Dave Beatty

From the President I think one of the toughest things for a business owner to do, is to admit that a problem was his or her own fault. We are so busy and doing so many things at one time that we c...

Posted By Harry Kimmel | 1/17/2017 9:14:17 AM
 
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