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What It Takes To Become An SOA Cleaner
- A Seal of Approval cleaner is required to be a member of a national dry cleaning association offering education and training, research, and technical support.
- A Seal of Approval cleaner must demonstrate that they are proficient at stain removal by removing several common but difficult stains including ink, coffee, nail polish from a white silk swatch, one of the hardest fabrics to remove common stains from
- A Seal of Approval cleaner must complete a test that evaluates their cleaning performance, solvent clarity and soil removal. This means your whites will come out white, and your pastels will still be bright and crisp.
- A Seal of Approval cleaner demonstrates their professionalism in a variety of ways including taking educational classes, using secret shoppers, and having their plant evaluated by a national association of cleaners.
- A Seal of Approval cleaner must not have any unanswered complaints with the local Better Business Bureau. If the cleaner does have an unanswered complaint, they cannot earn the Seal of Approval.
- A Seal of Approval cleaner must submit photos of their plant and storefront. Since we cannot inspect every plant in person, photos provide a means of evaluating the types of operation they run.
- A Seal of Approval cleaner must display the Seal of Approval Customer Service Principles, and commit to fulfilling them.